News 4 of 24

Jackie Martin Moves to the Mountains

(News Item #0290, Published: 12/04/13, CrystalChalets.com)

Jackie Martin, long time staff member in the vacation rental and lodging industry has relocated to the Crystal Mountain area of Washington State to become the onsite manager of Crystal Chalets Condominiums.

"This is a new property with us, and having Jackie there will insure that the entire property will be kept to high hospitality standards," said Penny Taylor, from Goldener Resorts. "There are so many details to master in operating vacation rental cabins, condos and houses that it is nice to know we have a truly professional person there."

Most recently Martin was employed by Seabrook Resort on the coast of Washington State and had been the manager of Beachwood Resort when it was operated by Goldener which is an affiliate of Vortex Managers.

A long time resident of the Ocean Shores area of Washington State Jackie said, "I am enthused to move to the mountains for an entirely different lifestyle. Skiers are a friendly bunch of people and I intend to make their stay especially comfortable. Plus I intend to do some skiing too!"

Originally from Eastern Washington, and having lived in the midwest, Jackie knows all about snow and cold.

In her new role, Martin is in charge of housekeeping, laundry, guest services and snow removal. Many condo owners arrive on the weekends and they'll find the snow shoveled and the heat on in their homes.

"We interviewed several excellent candidates for this position, but were very happy when Jackie applied," noted William May from Goldener-Vortex, "She already knows the ropes, is highly reliable, always has a happy smile and has a proven record of keeping properties up to a high hospitality level of cleaning and maintenance."

In her new role, Jackie relies on a great deal of support from the Vortex central office which provides reservations, guest services, marketing, advertising and accounting among other things. Goldener also oversees the design and maintenance of property websites and the work is considered innovative and efficient.

"Vortex advertising in particular will insure a steady steam of guests and its my job to make sure we fulfill promises and take care of each person," remarked Martin. "I hope to make lots of new friends."

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CRYSTAL CHALETS: A 36 unit mountain condominium building at the base are of Crystal Mountain Resort, Washington State's most popular alpine skiing venue. Each home is individually owned and can be viewed online at CrystalChalets.com. Phones are open 9am to 8pm everyday of the year at 360-284-7007.

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GOLDENER RESORTS: Provides manages of Inns, Resorts & Condo Association vacation rental operations. It specializes in unique, unusual and sometimes remote properties by centralizing difficult functions such as marketing and sales, while maintaining attentive onsite managers and customer service staff. See GoldenerResorts.com or call 866-925-7084, 9am to 8pm every day of the year.